FREQUENTLY ASKED QUESTIONS
Winemaking and nutrition
Nutritional information
For nutritional information relating to [yellow tail] wines sold in the UK and Europe, please refer to the nutritional chart below. Nutritional information is per 100ml.
Winemaking
The preservatives used in [yellow tail] wines are sulphur and DMDC
All [yellow tail] wines are made from premium wine grapes; the only additive added is SO2 (sulphur dioxide) which is used as a preservative to keep the wines fresh.
Are [yellow tail] wines vegan-friendly?
Many of the [yellow tail] wines are vegan friendly! These are clearly identified on the website, and these wines also feature a vegan symbol on the back label of the bottle.
Is [yellow tail] wine dairy free?
All [yellow tail] wines are produced with the aid of either milk, eggs, fish, or a vegan-friendly fining product. The wines use these products in the fining process and they are removed during filtering before bottling.
Is there yeast present in [yellow tail] wine?
Yeast is added to grape juice to transform the sugars into alcohol and turn the juice into wine. This fundamental winemaking process is called fermentation. Once fermentation is complete, the yeast is removed before the wine is bottled. However, there may still be minor traces of yeast in the wine, which is a normal occurrence in this process.
Are [yellow tail] wines gluten free?
Yes, all [yellow tail] wines are gluten free.
Do you use genetically modified fruit?
We do not use any GM (Genetically Modified) products in our winemaking process. Our company’s position with our suppliers is that any food products must be certified GM free before they will be considered in the manufacturing process of [yellow tail] wines.
Product Information
How do I know what vintage my [yellow tail] wine is?
The vintage is indicated on the front label, on the bottom right hand side of the label, above “Crafted by the Casella Family”. If no year is indicated, this means that the wine is non-vintage. Non-vintage means that the wine is a blend of more than one vintage. This allows our winemaking team to produce consistently high quality and great tasting wine year-to-year.
Why is there sediment (dark residue) in my wine?
Sediment is naturally occurring and does not mean the wine is bad or harmful in any way. The particles and sediment in the wine are made up of tannins and fruit colour which drop out of suspension as the wine ages.
What are tannins in wine?
Tannins are found in grape skins, seeds and wood. Tannins are important, as they provide colour, flavour and structure to the wine, and are often described as producing a dry, puckering sensation in the mouth.
What steps are you taking to address counterfeit [yellow tail] wine in the UK?
We take the issue of counterfeit wine very seriously. We are fully committed to ensuring the authenticity and quality of every bottle of [yellow tail] wine you enjoy. We want to reassure consumers that the volume of counterfeit [yellow tail] wine is minimal and confined to a very small number of independent convenience stores in the UK market. We continue to work closely with Trading Standards to minimise the risk of counterfeit [yellow tail] wines reaching consumers.
Protecting our customers and consumers and maintaining the integrity of our brand is our top priority. Our supply chain is extremely robust, with all major supermarkets, wholesalers, and off-licences purchasing directly from us. This ensures there is no risk of counterfeit [yellow tail] wines being sold through these retailers. We take pride in our ability to trace our wines directly back to our winery in Yenda, Australia, guaranteeing the highest-quality products.
How do I know if I have purchased an authentic bottle of [yellow tail] wine?
If you suspect a counterfeit product, we encourage you to report it by emailing us at [email protected]. We will assist in verifying the authenticity of the [yellow tail] wine purchased.
Packaging
Who designed the [yellow tail] label?
The ‘Roo design was created by an agency in South Australia called Just Add Wine. Director and owner, Barbara Harkness, created the design to be distinctly Australian. This design was purchased by Casella Family Brands to launch [yellow tail] – a new and unique range of Australian wines. If you would like to find out more, please read this article.
Other
Where can I buy [yellow tail]?
You can find you nearest stockist on the Where to Buy page of the website.
I have a sponsorship opportunity or charity request, where should I send it?
Please send an email here.
