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FAQ's

If you've got a question about [yellow tail] you've come to the right place. Please see below a list of frequently asked questions (and answers of course).

Packaging and Availability

  • How do I open a screwcap?

    Hold the bottle firmly at the base with one hand and place your other hand entirely around the capsule and twist anti-clockwise.

  • How do I remove a cork closure?

    You will need a waiter's friend or corkscrew. Use the small hinged knife to cut and remove the foil surrounding the neck of the bottle.

    Twist the metal point of the screw through the centre of the cork until the screw is properly embedded. Lock the arm, known as the fulcrum, against the lip of the bottle and lever upwards until the cork is removed.

  • Do you sell [yellow tail] online?

    All [yellow tail] wines are sold through third party retailers. You can find out which varietals are available in your country by visiting Around the World.

  • Why does [yellow tail] use a synthetic closure instead of cork?

    We decided to use synthetic corks for [yellow tail] so that we could deliver our wine to consumers in fresh and optimum condition. Synthetic cork eliminates the risk of bacterial infection in the wine.

  • Why do you use screw-caps on [yellow tail] wines?

    For many markets, like Australia, [yellow tail] is only available under screw-cap. This is a convenient and secure closure for wine, ensuring optimum quality is enjoyed every time.

Winemaking and Nutrition

  • What is the wine making process?

    Wine is made by crushing ripe grapes and adding yeast to the juice that ferments the sugars to alcohol. White wines are fermented without skins and red wines with skins to add colour. Some wines, like Chardonnay and many red varieties, receive additional maturation in oak casks for periods of up to two years.

  • Do [yellow tail] wines contain gluten?

    All [yellow tail] wines are gluten free.

  • Does [yellow tail] contain corn products?

    Ascorbic acid is used in production of wine and the product we use is made from corn by-products.

  • How many calories are in a glass of [yellow tail] wine?

    Please see the [yellow tail] Nutritional Value chart attached.

  • Is [yellow tail] wine dairy free?

    All [yellow tail] red wines are produced without the aid of either milk, eggs or fish products.

    Our white wines use these products in the fining process and are removed during filtering before bottling.

  • Are there additives in [yellow tail]?

    Please see the [yellow tail] Nutritional Value chart attached.

    [yellow tail] wines are produced from 100% premium wine grapes sourced from South Eastern Australia. No sugar or artificial flavours are added in our wines.

  • Is yeast present in [yellow tail] wine?

    Yeast is added to grape juice in order to transform the sugars into alcohol and turn the juice into wine. This is process is called fermentation.

    Once fermentation is complete, the yeast is removed before the wine is bottled.

  • Can you supply nutritional information about [yellow tail] wine?

    Please see the [yellow tail] Nutritional Value chart attached.

  • Is [yellow tail] vegan friendly?

    All [yellow tail] red varieties are vegan friendly. White varieties are not due to the use of animal products (gelatine) in the fining process. All the gelatine is removed during filtering before bottling.

  • What are tannins in wine?

    Tannins are what we call polyphenols. They are found in grape skins and seeds and also in wood like oak barrels. Tannins produce a dry puckering sensation in the mouth and on the cheeks and contribute to the colour, flavour and aroma of finished wines adding complexity.

  • Do your wines contain sulfites?

    The sulphite levels in [yellow tail] wines are low to medium range. If people are extremely allergic to sulfites, we recommend you avoid the consumption of any wine.

    Red wines, such as Merlot, do have lower levels than white wines. Our red wines contain about 70 mg/l and our white wines are approximately 140 mg/l.

  • Is [yellow tail] Organic?

    [yellow tail] fruit is subjected to safe levels of pesticide in order to fend off disease and ensure premium quality for harvest. Use of pesticides is closely regulated in Australia. Our growers keep pesticide diaries that are submitted before harvest to ensure that all fruit used in [yellow tail] wine is grown in compliance with current industry standards.

  • Why is there sediment (dark residue) in my wine?

    Sediment is naturally occurring in many older wines and does not mean the wine is bad or harmful in any way.  The particles and sediment in the bottle are made up of tannins and fruit colour which drop out of suspension as the wine ages.

  • What allergens can be found in [yellow tail] wine? (nuts, shellfish, MSG ,eggs ect)

    A potential allergen in [yellow tail] is sulphur dioxide. Minimal quantities are used in manufacturing as an anti-oxidant and preservative. Labels show preservative 220 added or if the wine contains sulphites. Some milk and egg products are used in the fining process of the wine, but are removed before bottling.

  • Does [yellow tail] contain CMC that can be found in some laxative medication?

    The cold stabilising agent Sodium Carboxymethylcellulose (CMC) that also can be found in some laxative medications is not used in any [yellow tail] wine.

Consume and Enjoy

  • How long should I cellar wine?

    [yellow tail] wines are produced and bottled to be consumed young and fresh. They are best before two years.

  • How do I match food to wine?

    We recommend that you play by your own rules and enjoy your own food and wine match. If you like red wine with fish, then that's OK by us. If you really want some advice, visit Our Wines. Each wine will have a recommended food match.

  • What temperature should I store and serve wine?

    We recommend that you serve Bubbles and white wine at approximately 8-10°C and red wine at 12-14°C.

    You should store wine in a dark and cool place - under the house or a dark cupboard is ideal.

  • Is [yellow tail] kosher or halal?

    Alcohol is explicitly forbidden, according to Islamic law. (Halal refers to any object or action that is permissible according to Islamic law.)

    To be considered kosher, a Sabbath-observant Jew must be involved in the entire winemaking process from the harvesting of the grapes, through fermentation to bottling. This is not the case with [yellow tail] wine. In the winemaking process, there is use of certain fining agents, such as casein (which is derived from dairy products), gelatin (which is derived from non-kosher animals) and isinglass (which comes from non-kosher fish). Egg whites can be used in the clarification of kosher wine but would not be appropriate for vegan kosher wine.

  • Why is my wine brownish in colour?

    Wines that are brown in colour are either very old and past their use-by date or have been prematurely oxidised by a faulty cork, excessive heat or a winemaking fault. If a wine is a year or two old and displays a brownish colour, then it is spoiled and should not be consumed.

Other

Competition - Terms and Conditions

  • [yellow tail] Singapore - Free Mobile Phone Charger Promotion

    'FREE MOBILE PHONE CHARGER with every two bottle purchase of [yellow tail] wines promotion' commences from now til 27th February 2015 while stocks last.

    [yellow tail] promotion is open to all Singapore residents aged 18 years or over, except employees for the promoter and its group companies and anyone connected with the promotion.

    The gratuitous redemption of the mobile phone charger is a merely a token of goodwill, and is not governed by the Sale of Goods Act and/or Unfair Contract Terms Act.

    Casella Family Estates (herein "CFE") and The B.I.G. Wine Company Pte Ltd (herein "BIG") hereby exclude all liability, to the greatest extent permitted by law, in relation to the redemption, possession and/or use of the mobile phone charger. Under no circumstances whatsoever will CFE and/or BIG be liable for any losses (including but not limited to economic loss), damages (including but not limited to any damage to mobile phones or any items charged by the charger), costs, expenses or liabilities of any sort, resulting from or in connection with the redemption, possession and/or use of the mobile phone charger.

    CFE and BIG shall not be liable for any death or physical injury whatsoever resulting from the redemption, possession and/or use of the mobile phone charger.

    Any person who redeems a mobile phone charger shall, as a condition of redemption, undertake that he/she shall use the mobile phone charger only in accordance with the manufacturer's instructions in relation to such mobile phone charger, and to keep, maintain and use the mobile phone charger only under such conditions and in such manner as may be reasonable for such mobile phone chargers.

    Redemption
    Please email wines@bigwineco.com with your name, NRIC number, contact details and a photo of the receipt to arrange collection time and location with us.  Redemption shall be from now to 06 March 2015, while stocks last. No redemptions shall be entertained outside these dates and times.

    Only original, legible receipts issued in Singapore, dated between now and 27 Feb 2015 showing a purchase of at least two (2) 750ml bottles of [yellow tail] wines in a single receipt, will be considered valid for the purposes of this redemption programme. Only one mobile phone charger can be redeemed per valid receipt, regardless of the total number of [yellow tail] wines purchased in that receipt.

    For further information please email wines@bigwineco.com.

  • Ireland - [yellow tail] Moments Competition

    Facebook '[Yellow Tail] Moments' Competition Terms and Conditions

    1. This promotion is open to all persons aged 18 or over and resident in Ireland excluding employees, and their immediate families, of C&C Gleeson Group , their associated companies, agents, agencies and anyone else professionally connected with this promotion.

    2. The Promoter reserves the right to verify the eligibility of entrants. The Promoter may require such information as it considers reasonably necessary for this purpose and a prize may be withheld unless and until the Promoter is satisfied with the verification.

    3. The Promoter of this Promotion is C&C Gleeson, Bulmers House, Keeper Road, Crumlin, Dublin12.

    4. Due to local regulations around alcohol advertising, your picture must not include any of the following - pictures promoting irresponsible drinking, any persons under the age of 18 years, any clothing or articles that may cause offence to a public audience and no profanity or abusive language or gestures. As such the promoter reserves the right to remove photos that feature any people, and such entries will be deemed void.

    5. You will require internet access and a Facebook account to enter the promotion. To enter, you must:

    • Comment on the Facebook [Yellow Tail] Moments competition post describing your favourite [Yellow Tail] moments, photographs are encouraged but not necessary.

    6. The instructions provided at the point of entry form part of the terms and conditions of this promotion. In the event of a conflict, these terms and conditions take precedence.

    7. This promotion opens at 1:30pm on 14th May 2015. All entries must be received by the Promoter before the promotion closes at midnight on 21st May 2015 (Closing Date). The winner be announced on the [Yellow Tail] Facebook page on Friday 22nd May 1pm. The Promoter accepts no responsibility for entries that are lost, delayed, corrupted or not received by the Closing Date for any reason. Proof of sending shall not be deemed to be proof receipt.

    7. Entries not complying with these terms and conditions will be invalid.

    8. One prize, consisting of four mini manicures (winner plus three friends) and a bottle of [Yellow Tail] wine to enjoy at 'Tropical Popical Nail Bar' in Dublin, Ireland (Tropical Popical Nail Bar, 28 South William Street, Dublin 2). There is only one chance to win.

    9. The winner will be determined by a judging panel of creative industry experts including members of the [yellow tail] Brand Marketing Team, and an independent third party, to best reflect originality of concept, creativity and depicts the essence of [Yellow Tail].

    10. The Promoter reserves the right to substitute an alternative prize of at least equal value if circumstances make this necessary.

    11. The winner will receive their prize within 28 days from being selected. However, redeeming the prize is dependent upon availability of bookings at Tropical Popical Nail Bar.

    12. If a prize is declined, or a winner cannot take up their prize or be contacted within 5 days, the prize will be forfeited and a supplementary winner may be drawn at the Promoter's sole discretion.

    13. The prizes are non-transferable and no cash or other alternative will be offered. The Promoter will not be responsible for any inability of a prize winner to take up the specified prize.

    14. This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook and by entering this promotion you hereby release Facebook from any liability in respect of this promotion.  You are providing your information to the Promoter and not to Facebook. The information you provide will only be used for the purpose of administering the promotion.

    15. You must not re-post, forward or otherwise share the Promoter's posts with any of your followers who are under the legal drinking age in that intended recipient's country of residence.

    16. You may be asked to take part in promotional activities and to provide digital photographs of you for use on a promotional website or in the Promoter's marketing material.  It is a condition of entry that you agree to such use if you win, to sign any necessary promotional releases relating to your image rights, and to your name and county of residence being made publicly available if you win.

    17.  By submitting your entry, you grant us a perpetual, worldwide, non-exclusive, royalty-free, sub-licensable and transferable licence to use, reproduce, distribute, and make derivative works of your entry in any media and through any media channel.

    18. To obtain the contact details of the winner name, the promoter will send a private message on the [Yellow Tail] Facebook page within 5 days after the winner announcement on Facebook.

    19. The Promoter reserves the right to exclude any entries that contain material that is deemed obscene, offensive, relates to competitor products, does not enter into the spirit of the promotion or which it believes to be fraudulent. The Promoter reserves the right to ask any winner for proof of age.

    20. The Promoter reserves the right to suspend, cancel or amend the promotion and/or review and revise these terms and conditions at any time without giving prior notice and by continuing to take part in the promotion subsequent to any revision of these terms and conditions, entrants shall be deemed to have agreed to any such new or amended terms.

    21. The Promoter may, in its sole discretion, disqualify entries deemed to be non-compliant with these terms and conditions. The Promoter's decisions as to which entries are eligible to take part in this promotion, and as to any other aspect of this promotion, are final. No correspondence will be entered into.

    22. Entry into this promotion is deemed acceptance of these terms and conditions.

    23. The Promoter reserves the right to disqualify entrants from this promotion if it has any reason to believe that efforts have been made to distort the competitive process or spirit of the promotion.

    24. If any provision of these terms and conditions is held invalid by any law, rule, order or regulation of any government, or by the final determination of any court of a competent jurisdiction, such invalidity shall not affect the enforceability of any other provisions not held to be invalid.

    25. This promotion and all issues arising out of it shall be governed in accordance with Irish law and are subject to the exclusive jurisdiction of the Irish courts.

    Promoter: C&C Gleeson, Bulmers House, Keeper Road, Crumlin, Dublin12.

    Please drink responsibly.

  • [yellow tail] Ireland - Taste of Dublin Competition

    Facebook '[yellow tail] 'Taste of Dublin' Competition Terms and Conditions

    1. This promotion is open to all persons aged 18 or over and resident in Ireland excluding employees, and their immediate families, of C&C Gleeson Group , their associated companies, agents, agencies and anyone else professionally connected with this promotion.

    2. The Promoter reserves the right to verify the eligibility of entrants. The Promoter may require such information as it considers reasonably necessary for this purpose and a prize may be withheld unless and until the Promoter is satisfied with the verification.

    3. The Promoter of this Promotion is C&C Gleeson, Bulmers House, Keeper Road, Crumlin, Dublin.

    4. Due to local regulations around alcohol advertising, your picture must not include any of the following - pictures promoting irresponsible drinking, any persons under the age of 18 years, any clothing or articles that may cause offence to a public audience and no profanity or abusive language or gestures. As such the promoter reserves the right to remove photos that feature any people, and such entries will be deemed void.

    5. You will require internet access and a Facebook account to enter the promotion. To enter, you must:

    • Comment on the Facebook [yellow tail] Taste of Dublin competition post detailing your favourite bottle of [yellow tail] and what food you like to enjoy [yellow tail] with. Photographs are encouraged but not necessary.

    6. The instructions provided at the point of entry form part of the terms and conditions of this promotion. In the event of a conflict, these terms and conditions take precedence.

    7. This promotion opens at 1:30pm on 12th June 2015. All entries must be received by the Promoter before the promotion closes at midnight on 18th June 2015 (Closing Date). The winner be announced on the [Yellow Tail] Facebook page on Friday 19th June. The Promoter accepts no responsibility for entries that are lost, delayed, corrupted or not received by the Closing Date for any reason. Proof of sending shall not be deemed to be proof receipt.

    7. Entries not complying with these terms and conditions will be invalid.

    8. One prize, consisting of a meal voucher for Roly's Bistro, Ballsbridge, Dublin 2. The meal voucher is to the value of €100 and cannot be transferred for cash. There is only one chance to win.

    9. The winner will be determined by a judging panel of creative industry experts including members of the [yellow tail] Brand Marketing Team, and an independent third party, to best reflect originality of concept, creativity and depicts the essence of [yellow tail].

    10. The Promoter reserves the right to substitute an alternative prize of at least equal value if circumstances make this necessary.

    11. The winner will receive their prize within 28 days from being selected.

    12. If a prize is declined, or a winner cannot take up their prize or be contacted within 5 days, the prize will be forfeited and a supplementary winner may be drawn at the Promoter's sole discretion.

    13. The prizes are non-transferable and no cash or other alternative will be offered. The Promoter will not be responsible for any inability of a prize winner to take up the specified prize.

    14. This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook and by entering this promotion you hereby release Facebook from any liability in respect of this promotion.  You are providing your information to the Promoter and not to Facebook. The information you provide will only be used for the purpose of administering the promotion.

    15. You must not re-post, forward or otherwise share the Promoter's posts with any of your followers who are under the legal drinking age in that intended recipient's country of residence.

    16. You may be asked to take part in promotional activities and to provide digital photographs of you for use on a promotional website or in the Promoter's marketing material.  It is a condition of entry that you agree to such use if you win, to sign any necessary promotional releases relating to your image rights, and to your name and county of residence being made publicly available if you win.

    17.  By submitting your entry, you grant us a perpetual, worldwide, non-exclusive, royalty-free, sub-licensable and transferable licence to use, reproduce, distribute, and make derivative works of your entry in any media and through any media channel.

    18. To obtain the contact details of the winner, the promoter will post on the [yellow tail] Facebook page.

    19. The Promoter reserves the right to exclude any entries that contain material that is deemed obscene, offensive, relates to competitor products, does not enter into the spirit of the promotion or which it believes to be fraudulent. The Promoter reserves the right to ask any winner for proof of age.

    20. The Promoter reserves the right to suspend, cancel or amend the promotion and/or review and revise these terms and conditions at any time without giving prior notice and by continuing to take part in the promotion subsequent to any revision of these terms and conditions, entrants shall be deemed to have agreed to any such new or amended terms.

    21. The Promoter may, in its sole discretion, disqualify entries deemed to be non-compliant with these terms and conditions. The Promoter's decisions as to which entries are eligible to take part in this promotion, and as to any other aspect of this promotion, are final. No correspondence will be entered into.

    22. Entry into this promotion is deemed acceptance of these terms and conditions.

    23. The Promoter reserves the right to disqualify entrants from this promotion if it has any reason to believe that efforts have been made to distort the competitive process or spirit of the promotion.

    24. If any provision of these terms and conditions is held invalid by any law, rule, order or regulation of any government, or by the final determination of any court of a competent jurisdiction, such invalidity shall not affect the enforceability of any other provisions not held to be invalid.

    25. This promotion and all issues arising out of it shall be governed in accordance with Irish law and are subject to the exclusive jurisdiction of the Irish courts.

    Promoter: C&C Gleeson, Bulmers House, Keeper Road, Crumlin, Dublin12.

    Please drink responsibly.

     

  • [yellow tail] UK - Giveaway

    [yellow tail] Giveaway - Terms & Conditions

    1. This Promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, and, by entering, entrants agree and understand that Facebook cannot be held responsible or liable in any way for or in connection with this Promotion. Entrants understand that they are providing their information to the Promoter and not to Facebook.

    2. This Promotion is open to mainland GB residents aged 18 years or over, excluding employees and their immediate families of the Promoter and its associated companies in the Diageo group, its agencies or anyone else professionally connected with the Promotion. Proof of age and address may be required.

    3. At 12.00 on Tuesday 30th July 2015 the [yellow tail] team will post an announcement of the Promotion on its Facebook page. To enter the Promotion, you must 'like' the [yellow tail] Facebook page so you can see the post announcing the Promotion. You must then let us know the name of the SKU in the competition question.

    4. The Promotion opens on Tuesday 30th June 2015 at 12:00 and closes on Wednesday 02/07/2015 at 23:59 (the "Promotional Period").

    5. All entrants who have validly entered the Promotion will be entered into a prize draw. On 06/07/2015 a panel consisting of [yellow tail] employees will select one winning entry from the prize draw. The panel will select the one winning entry based on random selection.

    6. The Prize for the winning entry is one (1) bottle of [yellow tail] Shiraz & one (1) bottle of [yellow tail] Chardonnay. There is one prizes available for the entrant who submitted a winning entries.

    7. Entrants may enter as many times as they like during the Promotional Period. Each entry will count towards the prize draw but individual entrants can only win once. By entering entrants declare that they are over the age of 18 and able to see [yellow tail] content on Facebook. Any entry made in breach of this declaration may be deemed invalid and disqualified at the discretion of the Promoter.

    8. All entrants must adhere to the Promoter's commitment to responsible drinking. A copy of the Promoter's alcohol policy can be found at http://www.drinkiq.com/en-row/Documents/diageo-marketing-code.pdf.
    Entrants that suggest in comments that it is acceptable, glamorous or generally positive to be intoxicated will be disqualified.

    10. Any entrants that contravene any of the above requirements by posting comments such entries shall be invalid and that entrant will be disqualified.

    11. As part of the Promotion, the Promoter will process entrants' personal information for the purposes of the Promotion. The information entrants provide will solely be used for the purpose of delivering the prize to the winning entrants. By entering this Promotion entrants explicitly give their consent to the Promoter as data processor to process their data. For more information regarding the use of your personal information, please read the [yellow tail] Privacy Policy available at /privacy

    12. The winner will be notified that they have won via a Facebook comment in the comments section on the post announcing the Promotion, asking each winning entrant to send a private Facebook message to the [yellow tail] team.

    13. Each winner will need to reply to the notification from [yellow tail], and provide their address details via a direct message, within 72 hours of the notification.

    14. The prize will be sent to each winner within 72 hours of that winner supplying their address to the [yellow tail] team. [yellow tail] takes no responsibility for damage or loss to the prize once is has been sent to the winning entrants.

    15. If the winner fails to respond and/or provide their address to the [yellow tail] team within 72 hours of the notification, that winner automatically forfeits their prize, and the [yellow tail] panel will select an alternative winner using the process described above. This process will be repeated as necessary until the prize is won by an eligible entrant or one calendar month has passed since the Promotional Period ends, whichever is sooner.

    16. For the name and county of the winner send a SAE marked Free Prize Draw - Percy Fox / Diageo GB Unit C, Woodside, Dunmow Road, Bishops Stortford, CM23 5RG.

    17. The Promoter's decision is final in all matters relating to the Promotion. No private correspondence will be entered into with any entrant except with the entrant selected as winner.

    18. The winner may be asked to cooperate with the Promoter for reasonable publicity purposes if so required, no payment will be offered.

    19. The prize must be taken as stated. There will be no cash alternatives and the prize is not transferable or substitutable by the winner. The Promoter reserves the right to substitute any Prize, in which case a prize of equal or greater value will be awarded.

    20. The Promoter reserves the right to withdraw, amend or suspend this Promotion if it deems it necessary to do so (acting reasonably). In particular, if for any reason the Promotion is not capable of proceeding as planned due to computer virus infection, unauthorized intervention, tampering, fraud, technical failure or any other cause beyond the control of the Promoter, the Promoter reserves the right, at its sole discretion, to disqualify any individual who has tampered with the entry process, and/or to cancel, terminate, modify or suspend the Promotion.

    21. The Promoter and its agents accept no responsibility for difficulties experienced in submitting an entry to this Promotion or for failure of email or entry to be received or for any loss of entry.

    22. The Promoter is not responsible, whether as a result of human error or otherwise, for failure to contact any winner, and will not be responsible for failing to contact or award any prize to any entrant who provided incorrect or incomplete information, or who does not respond to the Promoter's communications within the time-frames described above.

    23. The Promoter does not assume any responsibility for incorrect or inaccurate capture of entry information, technical malfunctions, human or technical error, lost delayed or garbled data or transmissions, omissions, interruptions, deletion, defect or failures of any telephone or computer lines or networks, computer equipment, software or any combination thereof.

    24. The Promoter will not be responsible for late, lost, illegible, falsified, delayed, incomplete or destroyed entries and all such entries are void. Entry materials/data that have been tampered with or altered are void. The Promoter is not liable for any problems, errors, or negligence that may arise or occur in connection with the Promotion, including but not limited to, any damage to the Entrant's computer or another other technical device, or software, as a result of the Entrant's participation in the Promotion.

    25. Entrants must not post comments which contain any material which is in any way defamatory, obscene, unlawful, harmful, offensive or inappropriate or which infringes on the rights of any third party, or advertises or promotes third parties' or their own goods or services.

    26. The Promoter has the right to disqualify any entry not made in accordance with these terms and conditions or which it has reason to believe has been made in bad faith. Third party or bulk entries will be excluded from the draw. No responsibility can be accepted for entries that are not received by the Promoter.

    27. By entering the Promotion, entrants will be deemed to have accepted these rules and to agree to be bound by them. Failure to abide by any of these rules will disqualify entrants from taking part in the Promotion and the entry will be deemed invalid.

    28. The Promotion and these terms are governed by English Law and subject to the exclusive jurisdiction of the English Courts.
    Promoter: Diageo Great Britain Limited, Lakeside Drive, Park Royal, London NW10 7HQ. (Please do not send applications to this address).

    Visit www.drinkaware.co.uk and http://www.drinkscalculator.com/en-gb/gateway

  • [yellow tail] Germany - Samsonite Competition

    Deine Daten werden nur zum Zweck des Gewinnspiels gespeichert und nach Gewinnspielabschluss gelöscht. Teilnehmer müssen mindestens 18 Jahre alt sein, wohnhaft in Deutschland. Mitarbeiter von Eggers & Franke sind nicht teilnahmeberechtigt. Unter den Teilnehmern entscheidet die kreativste Einsendung. Die Gewinner werden schriftlich benachrichtigt. Der Gewinn kann nicht übertragen oder bar ausgezahlt werden. Teilnahmeschluss ist der 31.12.2015. Der Rechtsweg ist ausgeschlossen.

  • Australia- Farewell BONDI RD. Facebook Competition

    1. Information on how to enter and the prize(s) form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions.

    2. Entry is only open to Australian residents aged 18 years or over. Employees (and their immediate families) of the Promoter (Casella Family Brands), any participating off-premise outlets and agencies associated with this promotion are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.

    3. Promotion commences at 1:30pm AEST on Tuesday 21st July 2015 and closes at 11:59pm AEST on Friday 24th July 2015 ("Promotional Period").

    4. To be eligible to enter, individuals must post an answer to one (1) question on the BONDI RD. Facebook page in twenty five (25) words or less during the Promotion Period.

    5. Ten (10) winning entries will be selected as a winner each will receive one (1) BONDI RD. farewell package

    6. Each package valued at $40.00. Total overall prize value of 10 gift packs   is $400.00

    7. The winners will be selected and notified via Private Message on Facebook the next business day following completion of the competition at 11:59pm AEST 24th July 2015. The Promoter's decision is final and no correspondence will be entered into.

    8. Multiple entries permitted, but each entry must be submitted separately and in accordance with entry requirements.

    9. All eligible entries will be judged by a panel of appropriately qualified judges at the office premises of Casella Family Brands unless otherwise specified. All entries will be judged on the basis of accuracy, creativity and any other relevant judging criteria relevant to the promotion. The winners will be notified in writing within one day of the judging date, unless otherwise specified in the promotional materials. All reasonable steps to notify winners will be taken by the Promoter. The Promoters decision is final and no correspondence will be entered into.

    10. To enter the promotion, entrants must during the promotional period for the promotion, fully and correctly complete and successfully submit the entry at BONDI RD. Facebook page, in the manner required as outlined for the relevant promotion in the terms and conditions. Entrants will be required to provide all mandatory information required for the advertised promotion they enter in order to complete their entry. Such information may include, but is not limited to, the entrants full name, residential address, current and valid email address and telephone numbers.

    11. Entries will be deemed accepted at the time of receipt. Entries received will be considered final by Casella Family Brands. Incomplete, inaccurate, erroneous, ineligible or incomprehensible entries will be deemed invalid. The Promoter accepts no responsibility for late, lost or misdirected entries. Any contact details entered incorrectly will be deemed an entry invalid.

    12. The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant's identity, age and place of residence) and to disqualify any entrant who submits an entry that is not in accordance with these Terms and Conditions. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

    13. If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant.

    14. If for any reason any aspect of this Promotion does not or is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion, or invalidate any affected entries, subject to the approval of the relevant authorities in the Relevant State(s), if required.

    15. The Promoter encourages consumers to enjoy alcohol responsibly. Legal aged consumers are advised to consider the safe drinking levels recommended in the National Health & Medical Research Council Australian Alcohol Guidelines that are available atwww.nhmrc.gov.au . Entry and continued participation in this promotion is subject to the licensee's liquor serving policy.

    16. If for any reason a winner does not take the prize by the time stipulated by the Promoter, then the prize will be forfeited and will not be redeemable for cash. Prizes are not transferable or exchangeable unless otherwise specified.

    17. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.

    18. Entrants consent to the Promoter using their name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this promotion (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter.

    19. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia ("Non-Excludable Guarantees"). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion.

    20. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter's control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or entrant; or (f) use of a prize

    21. The Promoter collects personal information ("PI") in order to conduct the promotion and may, for this purpose, disclose such PI to third parties, including but not limited to agents, contractors, service providers, prize suppliers and, as required, to Australian regulatory authorities. Entry is conditional on providing this PI. The Promoter will also use and handle PI as set out in its Privacy Policy, which can be viewed at

    www.casellafamilybrands.com/privacy. In addition to any use that may be outlined in the Promoter's Privacy Policy, the Promoter may, for an indefinite period, unless otherwise advised, use the PI for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. The Privacy Policy also contains information about how entrants may opt out, access, update or correct their PI, how entrants may complain about a breach of the applicable Australian privacy laws or any other applicable law and how those complaints will be dealt with. All entries become the property of the Promoter. The Promoter will not disclose entrant's personal information to any entity outside of Australia.

    22. The Promoter is Casella Family Brands   Pty Limited (ABN 96 060 745 315) of 1471 Wakley Road, Yenda NSW 2681. Telephone: (02) 9330 4700.

    23. This promotion is in no way sponsored, endorsed or administered by, or associated with Facebook. By entering and participating, entrant agrees to hold harmless, defend and indemnify Facebook from and against any and all claims, demands, liability, damages or causes of action (however named or described), losses, costs or expenses, with respect to or arising out of or related to (i) entrant's participation in the game of skill, or (ii) entrant's participation in any Prize related activities, acceptance of a Prize and/or use or misuse of a Prize (including, without limitation, any property loss, damage, personal injury or death caused to any person(s).

     

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